Legal
Privacy Policy
Last updated: January 2025
1. Introduction
Sophiahotel ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a reservation, or stay at our hotels.
2. Information We Collect
We may collect personal information that you voluntarily provide, including name, email address, phone number, billing information, and travel preferences. We also collect certain information automatically, such as IP address and device information.
3. How We Use Your Information
We use the information we collect to process reservations, provide and personalise our services, communicate with you about your stay, and improve our services.
10. Contact Us
For questions about this Privacy Policy or to exercise your rights, contact our Data Protection Officer at privacy@sophiahotelnt.com or +44 (0) 191 234 5678.